Strategies for giving gifts during the festive season

Looking toward the holiday season, Dan Richards, president of Strategic Imperatives Corp., describes to advisors the strategy and elements of giving gifts as client appreciation. He spoke at the TMX Media Centre in Toronto.

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It really is the thought that counts


Duration: 4 min 57

How an advisor tweaked a failed market niche, and won

How an advisor tweaked a failed market niche, and won

Duration: 5 min 04

George Hartman, a business coach and owner of Market Logics Inc. of Toronto, describes how he helped an advisor reconsider her original target market, how she improved it, and her results. He spoke with Gavin Adamson of Investment Executive at the TMX Broadcast Centre. For more, see:...

Ruta: The best advisors have always acted as fiduciaries

Ruta: The best advisors have always acted as fiduciaries

Duration: 4 min 48

Jim Ruta, a business coach and president of Expertinstitute.com, says that an advisor’s only concern should be about a client’s needs. He spoke at the TMX Broadcast Centre. For more, see:

Littlechild: Happiest clients know what to expect from advisors

Littlechild: Happiest clients know what to expect from advisors

Duration: 4 min 07

Julie Littlechild, president of Advisor Impact Inc., in Toronto discusses the firm’s research, which indicates that the most satisfied clients know what to expect from their advisors. She also describes how to set service standards for clients. She spoke with Investment Executive's Gavin...

How big is your prospect pipeline?

How big is your prospect pipeline?

Duration: 4 min 46

George Hartman, a business coach and owner of Market Logics Inc. of Toronto, discusses how many prospects successful advisors should keep to maintain their practices. He spoke with Gavin Adamson at the TMX Broadcast Centre in Toronto. For more, see: •

Don’t despair: Marketing campaigns take time to stick

Don’t despair: Marketing campaigns take time to stick

Duration: 3 min 35

Jim Ruta, a business coach and president of the expertinstitute.com, says advisors need to remember that it takes time for their marketing to take effect. He spoke at the TMX Broadcast Centre in Toronto.

Save cash: Why service standards are critical to good business

Save cash: Why service standards are critical to good business

Duration: 5 min 03

George Hartman, a business coach and owner of Market Logics Inc., describes an advisor that spent too much on top clients, and how he helped her developed a service regime that fixed her business. He spoke with Gavin Adamson of Investment Executive at the TMX Broadcast Centre in Toronto....

Re-treading the eight steps for segmenting, rating clients

Re-treading the eight steps for segmenting, rating clients

Duration: 8 min 01

Julie Littlechild, president of Advisor Impact Inc., in Toronto describes the fundamental steps for segmenting and rating clients. She spoke with Gavin Adamson of Investment Executive at the TMX Broadcast Centre in Toronto. For more, see: •

Beyond finances: Segmenting clients by soft qualities

Beyond finances: Segmenting clients by soft qualities

Duration: 5 min 25

George Hartman, a business coach and owner of Market Logics Inc., describes how advisors can consider segmenting their client base by qualities other than financials. He spoke with Gavin Adamson at the TMX Broadcast Centre in Toronto. Part 8 of a multi-part series based on Hartman’s book...



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