Part 8: The power of referrals

Part 8 of a series shot on location at the 2009 Top Advisor Summit. Joanne Livingston, an advisor with Richardson Partners Financial Ltd. in Ottawa, describes the processes that lead to building a business using referrals. She spoke at the Top Advisor Summit at the International Centre in Mississauga, Ont., in April. (Part 8 of 8)

For more, see:
Should you ask for referrals — or attract them? by Olivia Glauberzon


Duration: 3 min 45

Part 8: The power of referrals

Part 8: The power of referrals

Duration: 3 min 45

Part 8 of a series shot on location at the 2009 Top Advisor Summit. Joanne Livingston, an advisor with Richardson Partners Financial Ltd. in Ottawa, describes the processes that lead to building a business using referrals. She spoke at the Top Advisor Summit at the International Centre in...

Part 7: Clients' financial plans deepen advisor relationship

Part 7: Clients' financial plans deepen advisor relationship

Duration: 5 min 12

Part 7 of a series shot on location at the 2009 Top Advisor Summit. Wayne Kemick, an advisor with BMO Nesbitt Burns Inc., describes his first use of financial planning methods and how planning helps deepen and maintain his relationships with clients. He spoke at the Top Advisor Summit at the...

Part 6: What million dollar clients are looking for in an advisor

Part 6: What million dollar clients are looking for in an advisor

Duration: 5 min 06

Part 6 of a series shot on location at the 2009 Top Advisor Summit. Jason Webster, a portfolio manager at TD Waterhouse Private Investment Advice, whose team manages $150 million in assets for 200 client households in London, Ontario, discusses his eight step process 'Financial Stewardship' and...

Part 5: Opportunities in advising business owners

Part 5: Opportunities in advising business owners

Duration: 9 min 08

Part 5 of a series shot on location at the 2009 Top Advisor Summit. Shelley Nesbitt, a senior advisor at RBC Dominion Inc. whose team manages assets of more than $300 million, discusses the opportunity for working with business owners, what sorts service business clients need and their biggest...

Part 4: Former accountant says CA's are accessible

Part 4: Former accountant says CA's are accessible

Duration: 3 min 34

Part 4 of an 8-part series shot on location at the 2009 Top Advisor Summit. Rick Claydon, an advisor and a partner at Stonegate Private Counsel LP, dicusses the referral relationships he forged with accountant, and how it helps his business. He spoke at the Top Advisor Summit at the International...

Part 3: Listening skills come first when rebuilding client trust

Part 3: Listening skills come first when rebuilding client trust

Duration: 4 min 02

Part 3 of a series shot on location at the 2009 Top Advisor Summit. Herb McFaull, an advisor with McFaull consulting, discusses several key points for rebuilding trust with clients shaken by the recession and the global market turbulence. He spoke at the Top Advisor Summit at the International...


Part 2: Delegating operational duties for profitability

Part 2: Delegating operational duties for profitability

Duration: 4 min 34

Part 2 of a series shot on location at the 2009 Top Advisor Summit. Paul Bourbonniere, a managing partner at Polson Bourbonniere Financial, and Susan Desjardins, the firm's vice president of operations, discuss the value of role sharing and the profitability and efficiency of the firm. They spoke...

Part 1: Letting your clients show you the way

Part 1: Letting your clients show you the way

Duration: 5 min 32

Reg Jackson and Paul Manders, two of three partners in a team of six that manages more than $300 million in assets for National Bank Financial Inc., describe the advisory board they created, the advice the board gives them and how that helps run the business. They spoke at the Top Advisor Summit...



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